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Cleveland Dental
601 E Russell Ave, Suite B
Warrensburg, MO 64093

Notice of Privacy Practices in Accordance with HIPAA
Effective date: July 1, 2024

This notice of privacy practices (the "Notice") describes how health information about you may be used and disclosed, and how you can get access to this information.

Please review this notice carefully.

We consider the privacy of your health information of paramount importance.

OUR LEGAL DUTY
As a recipient of health care services, you have certain rights. To learn more about these rights, we suggest you visit: https://www.hhs.gov/hipaa/for-individuals/index.html. We are required by law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We will follow the privacy practices that are described in this Notice while it is in effect.

We reserve the right to change our privacy practices and the terms of this Notice at any time. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will make commercially reasonable efforts to change this Notice and make the new Notice available upon request. You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.

OUR USE AND DISCLOSURES OF HEALTH INFORMATION
We use and disclose health information about you only as necessary for treatment, payment, and our healthcare operations. For example:

Treatment: We may use or disclose your health information to a physician or other healthcare provider providing treatment to you.

Payment: We may use and disclose your health information to obtain payment for services we provide to you.

Health Care Operations: We may use and disclose your health information in connection with our health care operations. Health care operations including without limitation, quality assessment and improvement activities, reviewing the competence or qualifications of health care professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing, or credentialing activities.

Your Authorization: In addition to our use of your health information for treatment, payment or health care operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us a written authorization, you may revoke it in writing at any time, although such revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us written authorization, we will not use or intentionally disclose your health information for any reason except those described in this Notice.

To Your Family and Friends: We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend, or other person to the extent necessary to help with your health care or with payment for your health care, but only if you agree in writing that we may do so.

Persons Involved in Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, concerning your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will (1) disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your health care and (2) use our professional judgment and experience with common practice to make reasonable inferences of your best interest in allowing third parties to pick up prescriptions, medical supplies, x-rays, or other similar forms of health information.

Marketing Health-Related Services: We will not use your health information for marketing communications without your written authorization.

Required by Law: We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you may be a victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.

National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institutions or law enforcement officials having lawful custody of protected health information of inmates or patients under certain circumstances.

Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders.

PATIENT RIGHTS

Access: You have the right to review or obtain copies of your health information, with limited exceptions. You may request copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. You must make a request in writing to obtain access to your health information. You may obtain a form to request access by using the contact information listed at the end of this Notice. You may also request access by sending us a letter to the address at the end of this Notice.

Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, health care operations and certain other activities, for the last 6 years. We will provide such a list at no charge upon your request once in any 12-month period. We reserve the right to charge you for requests in excess of one per 12-month period.

Restrictions: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. You must make your request in writing. Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. (Any such request must be in writing, and it must explain why the information should be amended.) We may deny your request under certain circumstances.

Electronic Notice: If you receive this Notice on our website or by electronic mail (e-mail), you are entitled to receive this Notice in written form upon your request.

We support your right to the privacy of your health information and will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

WEBSITE AND ELECTRONIC COMMUNICATIONS PRIVACY POLICY

Cleveland Dental is committed to protecting the privacy of users of the website clevelanddental.org (the "Site"), email and text communications. This privacy policy outlines how Cleveland Dental collects, uses, and discloses information. It does not address personal information you provide to the practice in other contexts, such as through a business relationship not handled through the Site.

Acceptance of Privacy Policy
By engaging with the Site, email and text communications, you signify your acceptance of this privacy policy and consent to Cleveland Dental's collection, use and disclosure of your information in accordance with this policy and the terms of use. If you do not agree to the terms, please do not use the Site and/or opt out of any email and text communications you may receive.

Disclaimer
The information and advice published on the Site is for informational purposes only and is not a substitute for professional medical advice. Please consult your dentist promptly for any healthcare-related questions.

Collection and Use of Personal Information
Cleveland Dental collects various types of information, including contact information (name, email, address, etc.) and usage information (browser type, IP address, etc.). The practice uses this information to communicate with you, transact business, and comply with legal obligations, among other purposes.

Disclosure of Information
Cleveland Dental may share your information with service providers, authorities, and other third parties in support of the Site, email and text communications, but will not sell or distribute your contact information to third-party advertisers or marketers.

Security and Data Retention
Cleveland Dental takes reasonable measures to secure your personal information but cannot fully eliminate online security risks. The practice retains your information for as long as necessary to fulfill the purposes in this policy, or as required by law. The Site is not intended for children under 18, and Cleveland Dental does not knowingly collect personal information from children under 13 without parental consent.

Your Choices and Communications
You may contact Cleveland Dental to correct inaccurate information, and update your consent to receive electronic communications from the practice. Cleveland Dental reserves the right to modify this privacy policy, with notice provided for significant changes.

QUESTIONS AND COMPLAINTS
To learn more about our privacy practices and policy, and for other questions or concerns, please contact us. If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information, or in response to a request you made to amend or restrict the use or disclosure of your health information, or to have us communicate with you by alternative means or at alternative locations, you may contact us using the contact information listed below. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.

CONTACT US
If you have any questions about this Privacy Practices and Policy, please contact us:
By email: frontoffice@cleveanddental.org
By phone: (660) 747-2322
By mail: Cleveland Dental, 601 E. Russell Ave., Suite B, Warrensburg MO, 64093